Return policy
Returns
Returns can be requested within 14 days of delivery. Returns are sent by mail and the customer pays return shipping.
Last updated: 2026-04-23
- Window
- 14 days from delivery
- Method
- Return by mail
- Return shipping
- Customer pays return shipping
- Applies to
- Orders shipped to Europe and Turkey
Returns
Return window
You can request a return within 14 days after your order is delivered.
How returns are sent
Returns are handled by mail. We will share the return address and packing instructions after your return request is accepted.
Return shipping cost
The customer is responsible for return shipping costs.